Terms of Service for Scale Coach Agent

Last Updated: Dec 16, 2024

These Terms of Service govern your use of the Scale Coach Agent chatbot (referred to as “the Bot”). By interacting with the Bot, you agree to comply with these terms. If you do not agree, please do not use the Bot.

1. Purpose of the Service

The Scale Coach Agent is an AI-powered assistant designed to help business leaders, managers, and teams solve challenges, generate actionable plans, and automate workflows. It provides advice, recommendations, and integrates with third-party tools (e.g., scheduling, documentation, collaboration platforms) to streamline business operations.

2. User Responsibilities

You agree to:

Use the Bot responsibly and in compliance with applicable laws and regulations. Provide accurate and truthful information when interacting with the Bot. Avoid using the Bot for any unlawful, harmful, or disruptive purposes.

You understand that the Bot’s responses depend on the information you provide. Inaccurate or incomplete details may affect the quality of recommendations.

3. Limitations of the Service

The Bot provides general business recommendations and automation support but does not replace professional, legal, or financial advice. You should always consult relevant professionals for critical decisions. While the Bot offers integrations and automation, you are responsible for verifying the results of any actions taken, including schedules, documents, or messages created.

4. Data Usage and Privacy

The Bot may collect and process information you provide, including problem statements, answers, or tasks, to deliver personalized solutions. By using the Bot, you consent to the processing of your data in accordance with our Privacy Policy.

Data collected will be used only to improve the Bot’s performance and deliver its services. We will not share your data with third parties except when:

1. Required for integrations you authorize (e.g., Google Calendar, Slack, Notion).

2. Necessary to comply with legal obligations.

5. Third-Party Integrations

The Bot may integrate with third-party tools and platforms (e.g., Google Workspace, Slack, Notion). You acknowledge:

You are responsible for authorizing and managing these integrations. The Bot does not control third-party services and is not liable for their performance, functionality, or security. Use of third-party services is subject to their respective Terms of Service.

6. Availability of Service

We aim to keep the Bot operational at all times but cannot guarantee uninterrupted access. The Bot may be unavailable temporarily due to:

Scheduled maintenance or updates. Unexpected technical issues or outages.

We reserve the right to modify, pause, or discontinue the Bot’s services at any time.

7. Disclaimer of Warranties

The Bot is provided “as is” and “as available” without warranties of any kind, either express or implied. While we aim to deliver accurate and useful responses, we do not guarantee the accuracy, reliability, or completeness of the recommendations provided. We are not liable for any errors, omissions, or outcomes resulting from the use of the Bot.

8. Limitation of Liability

To the fullest extent permitted by law, Scale Coach (the company) will not be held liable for any indirect, incidental, special, or consequential damages resulting from your use of the Bot. You agree to use the Bot at your own risk and assume full responsibility for decisions made based on its suggestions.

9. User Conduct

You agree not to misuse the Bot or attempt to interfere with its operations. You must not use the Bot to transmit harmful or illegal content or reverse-engineer or modify the Bot in any way. We reserve the right to suspend or terminate access to the Bot if inappropriate or harmful usage is detected.

10. Modifications to Terms

We may update these Terms of Service periodically. Any changes will be communicated by updating the “Last Updated” date. Continued use of the Bot after changes implies your acceptance of the revised terms.

11. Contact Us

If you have questions about these Terms of Service or the Bot, contact us at:

Email: info@scalecoach.design

Website: https://scalecoach.design

By using Scale Coach Agent, you agree to these Terms of Service. Thank you for trusting us to help you scale your business!